Client Services

Sue Paszyc

Sue Paszyc oversees our Client Services team as Team Leader. With an emphasis on client relations and customer relations, Sue uses her expertise to ensure that our high standards are met. She has over 30 years’ experience working for various financial services firms and building societies.

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Outside of work, Sue likes to keep fit and socialise. She has been married for 29 years and has two children.

Kathryn Parsons

Kathryn Parsons is a Client Servicing Agent specialising in client administration, technical reports and Group Pension Schemes. With over 19 years’ experience in the financial services sector, Kathryn has a client-focussed approach.

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Her calming aura can also be put down to the fact that she is also a fully qualified Relaxation and Complementary Therapist.

Gill Dickerson

Gill Dickerson is a Client Servicing Agent specialising in income management. She has previous experience in insurance and pensions, as well as extensive IT experience within the financial service sector. Gill holds a Certificate of Higher Education in Psychology and Computing.

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Gill is married and has recently celebrated her 30th wedding anniversary.

Sebastian Keats

Sebastian is a Client Servicing Agent. His qualifications include Accounting levels two and three, accredited by the Association of Accounting Technicians (AAT). His previous roles include working for a busy general insurance company, where he specialised in customer service.

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Sebastian is the proud owner of a 1967 Volkswagen Beetle which he likes to take out for a spin as often as he can.

Louise Perry

Louise Perry is a Client Servicing Agent with almost a decade of experience in the financial services industry, previously working in Investment Banking and Stockbroking.  Louise holds an Investment Operations Certificate and an Investment Advice Diploma with the CISI.

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She is married and enjoys spending time with her young family.

Caitlyn Ellis

Caitlyn Ellis is Baggette & Company’s Office Assistant, undertaking a wide range of administrative tasks and providing general office support across all departments. Caitlyn has around four years’ experience in similar administrative roles, and has also worked as a Film Production Manager.

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Outside of work, Caitlyn is passionate about fashion and design, holding a certificate in shoe design. She is also a keen animal lover.

Lucy Hunt

Lucy Hunt is a Client Servicing Agent who has more than 18 years’ experience in the financial services sector. The requirement for administration and documentation is of paramount importance, as is first class customer support. Lucy has a wealth of knowledge in all aspects of her field.

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Out of work Lucy enjoys the great outdoors and spending time on the family farm.